Jenn Irvine @ Ember Salon And Spa

We kindly ask for a minimum of 48 hours’ notice for any appointment changes or cancellations. Cancellations made within 48 hours of the appointment time will be subject to a cancellation fee of 50% of the service cost. Day-of cancellations or no-show appointments will result in a cancellation fee of 100% of the service cost. This policy ensures that clients are aware of the cancellation fee structure based on the timing of their cancellations, encouraging adherence to appointment schedules and minimizing disruptions to the salon's operations. Adjustments can be made according to your salon's specific needs and policies.